Fab Real Estate Blog: How Not to Sell Your Home

How Not to Sell Your Home

It never fails.  I like to show homes to buyers.  I like selling those homes even better. 

But, if I can't gain access to show your home, then I can't sell your home. 
It really is that simple. 

This morning, I took buyers out to see a few homes.  I planned on showing them five homes.  However, we only were able to gain entry to three of these homes. 

Home #4 was tenant-occupied.  I spoke with the tenant yesterday.  He yelled at me and instructed me to never bother him or call him again.  OK.  Of course, I called the listing agent to let him know what happened.  Apparently, this isn't the first time.  I asked, and the tenant is on a month-to-month lease.  If the homeowner is serious about selling this home, then he needs to give this tenant 30-days notice to vacate.  Otherwise, this home will not sell.  Again, if I can't gain access to show your home, then I can't sell your home.  

Home #5 was owner-occupied.  As per the listing instructions, I called all three homeowner phone numbers to inform them of the date and time I was showing the home.  (And, let's be realistic - having an agent call three phone numbers to show a home is a bit ridiculous...)
I left voice mail messages at all three numbers.  Hours later, as we were driving to the home, the homeowner called me on my cell phone to tell me I didn't give him enough notice and asked me to pick a time later today to show his home.  I informed him that we were already on the road, and I didn't think we'd be able to make it back to his home.  But, I said that if we did have time later on, I would give him a call to see if that would work for him.  Apparently, that wasn't good enough - he needed to know right then and there what time - later in the day - we would be there.  I politely told him we will not be able to view his home today and will consider it for another day - if we didn't write an offer on one of the homes were were seeing today.  Once again, if I can't gain access to show your home, then I can't sell your home.  

We did find a home today and we may write an offer on it tomorrow.  It is directly across the street from "Home #5" above.  That little fact made me chuckle. The only reason we wanted to see "Home #5" was because it was so close to another home we were viewing.

When I returned home, I called each of my sellers and reviewed how they handle calls when agents call them to schedule appointments to show their home.  My sellers all know to allow access to their homes.  My sellers all know if I can't gain access to show your home, then I can't sell your home.  


Comment balloon 2 commentsDon Fabrizio-Garcia • February 15 2009 02:57PM


I was out with buyers this a.m. too and one of the homes we wanted to see was a "24 hour" notice. 

I called yesterday a.m. and got a call back about 2:00 p.m. after we were finished. 

Can't show, can't sell.


Posted by Lenn Harley, Real Estate Broker - Virginia & Maryland (Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate) over 10 years ago

Lenn - it's absolutely ridiculous.  Listing agents need to educate their sellers on how to allow access, and also that access must be allowed!

Posted by Don Fabrizio-Garcia, Owner/Broker/Trainer - Fab Real Estate (Fab Real Estate) over 10 years ago