It's that time of the year again. At the bus stop each morning, we all discuss oil prices and what each company is charging...
These are not fun conversations these days.
I received an oil delivery this morning. I looked at the ticket and saw a price of $3.55 per gallon. Ouch! I called around to different companies and found pricing around $3.20 per gallon. A little better.
So I then called my current company. As I started my question, he said, "No! No! No! Do not look at the price on the ticket from the delivery truck!" Apparently, being a customer on their monthly budget plan, the price on the ticket is always your max price. However, today's delivery will be charged to my account at only $3.29 per gallon. Did I just say "only $3,29 per gallon?"
Still a bit higher than the others. But, you know what? They show up when expected. I have never had any billing issues with them (with my last oil company, I had to dispute every bill I ever received and probably spent hours on the phone fixing their errors). They answer their phones (many do not and you're either on hold forever or transferred to voice mail).
They cost a bit more. Are they worth the extra money? Yeah. I'm staying with them.
Sometimes you have to pay a bit more to receive the service you deserve. Is it worth it? Yes.