I'm not a fan of combination lockboxes. That much I admit.
I know that sometimes they are required. Particularly for bank-owned foreclosure properties - sometimes the banks require that we use these combination lockboxes.
But this was a new one for me. Showing Instructions: Email listing agent
That's it. Just email the agent. (To be fair, they did give the listing agent's email address). No lockbox code is given in the listing - to get it, you have to...email the listing agent.
So, I planned on showing this home today. I emailed the listing agent two days ago. No response. I emailed the listing agent again yesterday. No response. I called the listing agent's office today (left a message because, of course, no one answered). No response. And, there is no direct number listed for the listing agent.
I didn't show that home today. Perhaps they lost a sale.
What a shame.
Don Fabrizio-Garcia, REALTOR
Connecticut Real Estate & Appraisals
CT Home Group
Keller Williams CT Realty
203.746.1199
Connecticut Real Estate and Homes for Sale

Don,
How ridiculous!!
Too bad for the seller.
In my city we have showings.com where you can call or go online and they will even give you the code online for the Listings with Combinations.
My Association of Realtors have a contract with them this year and became free for all members.
Try contacting your Local association of Realtors and let them know about this probems with this Listing and they will take care of them.
Hope this can help!
Linda - it is absolutely ridiculous. And, it's a shame.
Stacie - most agents wouldn't know how to send a text message. That home will not be shown too often...
Cindy - You're right - many combo lockboxes are left with the combination already set, so you just have to open it. Not too secure!
OK I can somewhat understand because here is why.
Let's say I am JOE SCAM and I drive down a street and see the notice in the window say this home has been winterized.. BINGO I just found a REO. I look down the street and see SAM SALESPERSON sign in the neighbor's yard, I turn back around call the REO agent and I identify myself as SAM SALESPERSON and ask for the lockbox code you give it to me and I say thank you.. walk in side and strip the house clean.
At least with an email request I have time to double check who you are. We need a better system for this situation.
Eric - that makes sense, but, then you can put the combo in the confidential remarks section of the MLS. Or, have agents call your office, and they can verify the licensee by asking for our MLS ID#. Many offices do that, and Joe Scam wouldn't know our ID#'s.
And, if you want an email request, then you need to check your email and respond to your email. It's not that hard.
Eric - the banks insist on combo lockboxes. Unfortunately, they don't insist on agents who will share the combination...
Steve - I don't think we can blame the sellers - they don't necessarily realize that the combo lockboxes can make their homes inaccessible.
Eric - the banks insist on combo lockboxes. Unfortunately, they don't insist on agents who will share the combination...
Steve - I don't think we can blame the sellers - they don't necessarily realize that the combo lockboxes can make their homes inaccessible.