Fab Real Estate Blog: Moving with Movers

Moving with Movers

I just heard from one of my clients.  I sold their home here in New Fairfield, Connecticut, and they relocated to Walnut Creek, California - my old stomping grounds, as I lived there for many years.

It was a fun transaction - we sold their home in this so-called "down market" in a matter of days, and with multiple offers.  But the best part was hearing of their home search back in Walnut Creek.  We talked about the different neighborhoods they were looking in, and of the shopping.  Walnut Creek is famous for its shopping.  It was a chance for me to reminisce a little.

Well, their home here in Connecticut closed the other day and they have flown out and are now living in a rental in California until they find their new dream home.  Of course, they had trouble with their movers.

I say, "Of course, they had trouble with their movers" because, unfortunately, I hear this a lot.

Other clients had the movers arrive at their new home in Tennessee at midnight to unload their belongings.  Midnight?  I wouldn't be happy!  Their furniture also suffered some damages.

With one of my own moves, the movers were about a week late to arrive at our new location, so we had to buy air mattresses and lots of paper goods.  We made the most of it and considered ourselves to be "camping" in our beautiful new home.

When our belongings finally arrived, about 1/3 of our furniture was ruined.  Some broken...some crushed...some just with minor damages.  Most of our artwork now have scratches on their frames.  We did pay for the additional insurance from the movers, and that did cover some of the costs, but not all.  They refused to repair or replace our sofa.  They refused repairs on a few other items, too. I think they only paid $20 per scratched frame for all of our artwork.

But you know what?  It could have been worse.  We were all safe and healthy and happily getting accustomed to our new home.  The furniture can be replaced.  And the scratches on our art now provide funny memories and a good story. 

Selling your home is stressful.  Moving is stressful.  Dealing with the movers is stressful.
Just remember to breathe and keep in mind that after the stress passes, you will have some good stories to share...

 

Don Fabrizio-Garcia, REALTOR
Connecticut Real Estate & Appraisals
CT Home Group
Keller Williams CT Realty
203.746.1199
Connecticut Real Estate and Homes for Sale

Comment balloon 10 commentsDon Fabrizio-Garcia • September 03 2007 10:30AM

Comments

Nice post.
Posted by Jason Romrell (Business Attorney and Success Advisor) almost 11 years ago
It might be helpful for you to find some great movers for your clients.  There is nothing worse than having a good transaction tainted by a "bad" move.  Good refocus on what is really important.
Posted by Yvette Chisholm, Associate Broker - Rockville, MD 301-758-9500 (Long & Foster Real Estate, Inc.) almost 11 years ago
Don good news.  Right on with the sale.  I am always happy to hear when someone closes a deal.  The market is down, but not out.
Posted by Rosemary Brooks, The Mother & Daughter Realty Team (BMC Real Estate - 209-910-3706) almost 11 years ago

I agree..movers could be a pain,  but paying the extra dollar for a reputable company could make a big difference.  Great blog!

Posted by Francisco Gonzalez, Your Real Estate Consultant For Life (Century 21 Real Estate Alliance) almost 11 years ago

Jason - Thanks.

Yvette - I'm wary on recommending movers.  There was one company I had great success with - Delancey Street Movers.  They are a rehabilitation organization and one of the jobs they train their clients in is being a mover.  They were FANTASTIC, and I used them two or three times for my own moves.  But their service area was too limited for most clients.  With any other mover - you never know who you will get.  National moving companies have local teams, and you never know if you'll get a "good" team or a "bad" team.  Local moving companies seem to come and then fade away quickly.

Of course I have references to moving companies.  But, as the example above shows, even with my own reference, I had a horrific experience.

Posted by Don Fabrizio-Garcia, Owner/Broker/Trainer - Fab Real Estate (Fab Real Estate) almost 11 years ago

Rosemary - I'm enjoying this market.  I had 5 deals close in August.  The market may be down but it is most certainly not out.

Francisco - I'm loathe to lump all movers into the category of being a pain, but it seems to be a recurring issue in the moving industry.  I've also heard good and bad reports about the larger companies. It all depends on who the actual movers are in your particular case...

Posted by Don Fabrizio-Garcia, Owner/Broker/Trainer - Fab Real Estate (Fab Real Estate) almost 11 years ago
How funny that you would meet clients there coming back to Walnut Creek! Hope they are being well taken care of here!
Posted by Catherine Myers, Walnut Creek, CA Real Estate (Windermere Bay Area Properties) almost 11 years ago
Catherine - Unfortunately, when I listed their home for sale, they already had an agent in Walnut Creek through the husband's new job.  Of course, I thought of you first, though!
Posted by Don Fabrizio-Garcia, Owner/Broker/Trainer - Fab Real Estate (Fab Real Estate) almost 11 years ago
Awww, you're so nice, and I wasn't fishing really... honestly hoping they had a good agent!
Posted by Catherine Myers, Walnut Creek, CA Real Estate (Windermere Bay Area Properties) almost 11 years ago
Catherine - It's OK.  You can go fishing for referrals from me - but only because I already know you're a great agent!
Posted by Don Fabrizio-Garcia, Owner/Broker/Trainer - Fab Real Estate (Fab Real Estate) almost 11 years ago

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